At Al Ahsa Mall, we strive to make each and every customer experience uncomplicated, pleasant and worth visiting.
Our highly qualified staff is always at the forefront to ensure that all customers' needs are fulfilled by providing and delivering helpful, professional and high quality service from information assistance to Lost & Found service, ATMs, free WiFi and kids carts to name a few.
Our fully-staffed Information Desk specializes in superior customer service. The desk is open during regular centre hours and is available to assist you with any inquiries, comments or any other services you may need.
To make the shopping experience more fun and easy with your kids, strollers are available at Al Ahsa Mall.
Al Ahsa Mall provides ATMs located conveniently throughout the center. Please refer to the mall directory for their specific locations.
Whenever you lose or find something within Al Ahsa Mall premises, you can submit a lost and found request at the customer service desk and the staff will take charge of it.
Located in all women restrooms.
Wheelchairs are available for our customers to use free of charge if ever needed while shopping at Al Ahsa Mall.
At Al Ahsa Mall, we offer wireless internet to our shoppers at the mall Cafes to surf and connect while spending time at the mall.
The entire mall is under cameras surveillance to ensure safety and security on mall property.
Appropriate behavior is required at all times in order to provide an enjoyable and
safe shopping environment for our malls
Al Ahsa Mall is a smoke free environment. Smoking is not allowed within the mall premises.
Conservative clothing is requested in order to avoid any disturbance and to promote the mall atmosphere.
Rollerblading or skateboarding is not allowed for the safety of our customers inside the mall.
Under any circumstances, pets are not allowed on the premises.